Terms and Conditions

A)Course Fees and Payment Matters

A1) Deposit (Group Classes):  A deposit equivalent to 1 month’s fees  is payable upon registration.

A2) Fees have to be paid in advance at beginning  of each month/ upon registration by cash, cheque (post-dated cheque will not be accepted) or PayNow. Cheque payment are payable to LOY LAOSHI CHINESE WORLD PTE. LTD.  PayNow are payable via scanning the QR code attached.
A3) Fees will be based on nos. of lessons for the month.  E.g. if there is a fifth lesson in a month, fees are payable based on 5 lessons.
A4) Advance fees for the subsequent month is payable upon registration after half way of a month’s lesson.
A5) All fees paid are not refundable and not transferable under any circumstances.
A6) There will be no make-up classes or refund of tuition fees if the lesson is cancelled due to contagious diseases such as SARS and unforeseen circumstances.
A7) In the event that the Student would like to terminate the tuition, the Tutor needs to be notified at least 4 lessons in advance. Failure to do so will mean the student will not be able to get back the deposit.

B)Attendance

B1) The Student is advised to attend lessons regularly and punctually.
B2) In case of not able to attend a lesson, the Student should inform the Tutor minimum 24 hours in advance in order for a 30 to 45 mins 1-to-1 replacement lesson, subject to Tutor’s timing availability.
B3) In case of absence without informing the Tutor 24 hours in advance, neither alternate form of teaching session nor refund will be provided (tuition fees for that particular lesson will be forfeited).
B4) In cases of absence due to last minutes school activities, please provide a copy of relevant document from school,for a replacement lesson.
B5) In cases of absence due to medical conditions, a copy of the Medical Certificate (which certified that the Student is not fit for class on the day of lesson) is required for a 30 to 45 mins 1-to-1 replacement lesson, subject to Tutor’s timing availability.

C)Replacement / makeup lesson

C1) Please arrange for replacement session within 2 weeks, based on Tutor’s availability.  There’s a maximum of 1 replacement lesson per month is allowed.
C2) If a replacement lesson cannot be arranged within 2 weeks, neither alternate form of teaching session nor refund will be provided (tuition fees for that particular lesson will be forfeited).

D)Holidays / Extra lessons

D1)  For extra lesson either during holiday or term time, please arrange with the Tutor at least 1 week in advance.
D2) Fees for these extra sessions will be collected in advance to reserve the slot(s).

E)Administration

E1) (You are required to fill up a registration form.) All personal information collected is for the use of course registration, course survey, account servicing of course related activities and the receiving of news and updates on courses and activities.
E2) The Tutor will endeavor to ensure the safety of your child. However the Tutor accepts no liability whatsoever for any injury, loss or damage caused in the Tutor’s premise or whilst providing of services or be held responsible for any mishap.
E3) The Tutor reserves all rights on the materials.  NO copying, reproduction and resale of any materials is allowed.
E4) The Tutor reserves all rights to amend the above rules from time to time.